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RETURN REPLACEMENT & REFUND POLICY:-


Our Objective at Color Cocktail is to serve our customers at the highest desired levels.We offer an EASY 30-DAYS EXCHANGE policy. If you are not entirely satisfied with your purchase, you may exchange or return most items bought from www.mycolorcocktail.com.

If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a store credit (not refund) which can be used to exchange the size or shop some other product of same cost. You can also use the store credit during your next purchase, the amount will be deducted from your bill. The store credit will be valid for 30 days from the date of issue.

To report a return or exchange, simply contact us on info@mycolorcocktail.com with your purchase details within thirty (30) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.

We do our best to make sure you never need to use this policy. But still for clear guideline purpose here it is:


ITEM RECEIVED IN DAMAGED CONDITION / MANUFACTURING DEFECT OR WRONG ITEM:-

If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 24 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we'll give you instructions on how to proceed so that we may replace the item as quickly as possible.

We will express ship a replacement item at the earliest possible with no extra shipping cost to you..

If the original ordered item is no longer possible then we will request you to choose an alternate item and express ship the same to you with no extra shipping cost to you. We will communicate with you about your wishes to make sure you will be happy with the exchange.
Or any other amicable resolution as mutually agreed with customer.